Frequently Asked Questions
Good question! Our goal at Woodland Crafts is to provide our customers with unique and new products. This means regularly updating our collections with new products while removing old ones. When we do this, we will sometimes have "collection closing" sales where we close down one collection in order to make room for a new one. These sales generally involve large discounts on our current products, which will be removed from the store and no longer available once the sale is over. These products may or may not return to our store at some point in the future.
Shipping and handling is a flat rate of $5.95 for all orders under $50 and FREE shipping for all orders over $50
Most of our products ship within 48 Business Hours via UPS or USPS with a tracking number. We will email you a tracking number as your package ships!
Yes, if for whatever reason you wish to cancel your order please email support@woodlandcrafts.co Orders can generally only be canceled within 24 hours of being placed.
We will replace your order free of charge if it is damaged. If this situation occurs, simply contact customer support via email at support@woodlandcrafts.co For our complete return policy, please visit the link at the bottom of this page.
Some of our product's ship from various locations. Most of our apparel is printed and sent out within a few days, while our jewelry is custom made and can take a bit longer to be delivered. If you only received part of your order, don't worry, the rest is on the way but if you feel like you need to speak with us, please send an email to support@woodlandcrafts.co
Click Here to Send us an Email
CLICK HERE to Text us:
(843) 779-9125
Email: support@woodlandcrafts.co
We're a small team so please allow 24-48 hours for us to respond :)